{"id":801,"date":"2025-10-31T12:56:33","date_gmt":"2025-10-31T12:56:33","guid":{"rendered":"https:\/\/styleplusunit.com\/creatoo\/?page_id=801"},"modified":"2025-11-03T11:32:55","modified_gmt":"2025-11-03T11:32:55","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/creatoo.co.in\/?page_id=801","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"801\" class=\"elementor elementor-801\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4ceec8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"e4ceec8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5479166\" data-id=\"5479166\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05fd776 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"05fd776\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62c6186 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"62c6186\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"wp-block-heading\"><strong>1. General Policy<\/strong><\/h6><p>At\u00a0<strong>Creatoo<\/strong>, we facilitate seamless transactions between users and businesses. Since businesses determine their own discounts and offers, we do not process direct refunds unless explicitly mentioned in the offer terms or under exceptional circumstances.<\/p><h6 class=\"wp-block-heading\"><strong>2. Eligibility for Refunds<\/strong><\/h6><p>Refunds may be processed under the following conditions:<\/p><ul class=\"wp-block-list\"><li>If a transaction is\u00a0<strong>incorrectly processed<\/strong>\u00a0due to technical errors.<\/li><li>If the user is\u00a0<strong>charged incorrectly<\/strong>\u00a0for a purchase they did not complete.<\/li><li>If a business\u00a0<strong>fails to provide the promised service or product<\/strong>\u00a0as per the agreed terms.<\/li><\/ul><h6 class=\"wp-block-heading\"><strong>3. Refund Request Process<\/strong><\/h6><ul class=\"wp-block-list\"><li>Users must submit a refund request via the\u00a0<strong>Creatoo<\/strong>\u00a0support section within\u00a0<strong>48 hours<\/strong>\u00a0of the transaction.<\/li><li>Refund approvals are at the discretion of\u00a0<strong>Creatoo<\/strong>\u00a0and the respective business.<\/li><li>Approved refunds may take\u00a0<strong>5-7 business days<\/strong>\u00a0to reflect in the user\u2019s account, depending on the payment provider.<\/li><\/ul><h6 class=\"wp-block-heading\"><strong>4. Non-Refundable Transactions<\/strong><\/h6><p>Any transaction disputes raised\u00a0<strong>beyond 48 hours<\/strong>\u00a0of the payment.<\/p><p>Transactions where the user has\u00a0<strong>redeemed the discount<\/strong>\u00a0but later changed their mind.<\/p><p>Payments made for services\/products that have already been delivered by the business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy 1. General Policy At\u00a0Creatoo, we facilitate seamless transactions between users and businesses. Since businesses determine their own discounts and offers, we do not process direct refunds unless explicitly mentioned in the offer terms or under exceptional circumstances. 2. Eligibility for Refunds Refunds may be processed under the following conditions: If a transaction is\u00a0incorrectly processed\u00a0due to technical errors. If the user is\u00a0charged incorrectly\u00a0for a purchase they did not complete. If a business\u00a0fails to provide the promised service or product\u00a0as per the agreed terms. 3. Refund Request Process Users must submit a refund request via the\u00a0Creatoo\u00a0support section within\u00a048 hours\u00a0of the transaction. Refund approvals are at the discretion of\u00a0Creatoo\u00a0and the respective business. Approved refunds may take\u00a05-7 business days\u00a0to reflect in the user\u2019s account, depending on the payment provider. 4. Non-Refundable Transactions Any transaction disputes raised\u00a0beyond 48 hours\u00a0of the payment. Transactions where the user has\u00a0redeemed the discount\u00a0but later changed their mind. Payments made for services\/products that have already been delivered by the business.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-801","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/pages\/801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creatoo.co.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=801"}],"version-history":[{"count":7,"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/pages\/801\/revisions"}],"predecessor-version":[{"id":1381,"href":"https:\/\/creatoo.co.in\/index.php?rest_route=\/wp\/v2\/pages\/801\/revisions\/1381"}],"wp:attachment":[{"href":"https:\/\/creatoo.co.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}