1. Introduction
Welcome to Creatoo. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which is available on both iOS and Android devices. By accessing or using our services, you agree to the terms of this Privacy Policy
2. Information We Collect
a. Personal Information Registration Data: When you create an account, we collect information such as your name, email address, phone number, and password. Profile Data: We may collect additional information such as your profile picture, social media handles, and biography. Business Information: If you register as a business, we collect details about your business, including the business name, address, contact details, and category.
b. Usage Data App Usage: We collect information on how you interact with our app, including the features you use, the pages you view, and the time you spend on the app. Device Information: This includes data about the device you use to access our platform, such as the IP address, device type, operating system, and unique device identifiers. Location Data: If you enable location services on your device, we may collect your location data to enhance our services.
c. Transaction Data Super Coins Activity: We collect data related to your activity involving Super Coins, including selfies tagged with stores and our Instagram profile.
d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
3. How We Use Your Information
We use the information we collect:
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- To Provide and Maintain Our Service
Facilitate account creation and management & provide personalized content and match users with suitable business deals.
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- To Improve Our Platform
Analyze usage and performance to enhance our services. Conduct research and gather analytics to improve user experience.
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- To Communicate with You
Send you notifications, updates, and promotional messages. Respond to your inquiries and provide customer support.
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- To Ensure Security and Compliance
Monitor for fraud and protect against security threats. Comply with legal obligations and enforce our terms and conditions.
4. Sharing Your Information
We may share information about you as follows:
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- With Your Consent
We may share your information with third parties if you give us explicit consent.
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- With Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
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- For Legal Reasons
We may disclose your information if required by law, such as in response to a subpoena or other legal process, or if we believe that such action is necessary to comply with legal obligations or protect and defend our rights or property
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- Business Transfers
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share or transfer your information
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, we will delete or anonymize your data unless retention is required by law.
7. Your Rights
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- Access and Update
You have the right to access and update your personal information at any time through your account settings.
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- Deletion
You can request the deletion of your account and personal data. Please note that certain data may be retained for legal reasons.
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- Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
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- Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
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- Restriction of Processing
You have the right to request the restriction of the processing of your personal data under certain conditions.
8. Children’s Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our platform after any changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: